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    4 Customer Service Rooms

    4 Customer Service Rooms - "Service to others is the ...

    4 Customer Service Rooms   - "Service to others is the rent you pay for your room here on earth." ~Muhammad Ali   Every house has rooms and they each serve an individual purpose.  You don't cook in the bedroom or sleep in the kitchen.  Also,

    Feb 4, 2015 Read more
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    When Body Language Speaks

    When Body Language Speaks - - "Language is a more ...

    When Body Language Speaks -   -   "Language is a more recent technology.  Your body language, your eyes, your energy will come through to your audience before you even start speaking." ~Peter Guber

    Nov 6, 2014 Read more
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    What does Parking have to do with Customer Service?

    What does Parking have to do with Customer Service? "You ...

    What does Parking have to do with Customer Service?   "You know, somebody actually complimented me on my driving today. They left a little note on the windshield, it said 'Parking Fine.' So that was nice."  ~Tim Vine Imagine this,

    Oct 16, 2014 Read more
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    Your Office Story

    Your Office Story "There is no greater agony than bearing ...

    Your Office Story   "There  is no greater agony than bearing an untold story inside you." - ---Maya Angelou--- What is Your Office Story?  Our businesses all have a story to tell.  They present a message to the public and our customers.

    Oct 10, 2014 Read more
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    3 Keys to Create a Culture Revolution

    3 Keys to Create a Culture Revolution "The revolution is ...

    3 Keys to Create a Culture Revolution   "The revolution is not an apple that falls when it is ripe. You have to make it fall." ~Che Guevara   - How do you Create a Culture Revolution in your business and in your customer service?

    Oct 1, 2014 Read more
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    When Silence is Golden in Customer Service

    When Silence is Golden in Customer Service - "Nothing strengthens ...

    When Silence is Golden in Customer Service   - "Nothing strengthens authority so much as silence."   ~Leonardo Da Vinci   - In our crazy, schedule filled, and hustling world it can be easy to hear our customers but not actually listen to them.

    Sep 11, 2014 Read more
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